Important Notices


Pre-orders and Early Access Information for Endwalker
Please view this article for frequently asked questions regarding pre-orders and Early Access for Endwalker.
In addition, please refer to this article for information on how to join the Early Access for Endwalker.

How to Participate in the PlayStation®5 Version Open Beta Test
Please view this Topics post for more information on how to participate in the PlayStation®5 Version Open Beta Test.
In addition, please refer to this post for information on frequently asked questions regarding the open beta test.

Incorrectly Registered Service Account/Square Enix account
If you have mistakenly registered FINAL FANTASY XIV, including expansions, or an early access code to the wrong service account or Square Enix account, please view this article.

For additional support please contact our Support Center here.



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Problems with Square Enix Accounts
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I cannot log in with my ID or password What is a One-Time Password/SQEX security token? Billing or payment issues Changing your e-mail address and other account details




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