Important Notices


Important Information about Account Access Recovery
If you are having issues accessing your account, please check here.

Improperly Registered Game Codes
If you have accidentally entered a registration code on the incorrect service account or Square Enix ID, please check here.



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Problems with Square Enix Accounts
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I cannot log in with my ID or password What is a One-Time Password/SQEX security token? Billing or payment issues Changing your e-mail address and other account details


Common Issues


Frequently Asked Questions