KB Article: 67428
KB Category: [Account/Billing]
KB Sub-category: [Pricing and Payment]
To view your active subscriptions or to cancel a subscription, please log in to your SQUARE ENIX account and look for the appropriate service account. For more information on cancelling subscriptions for both FINAL FANTASY XI and FINAL FANTASY XIV, go here: How to cancel and reactivate automatically continuous options.
The following payment methods are supported by your SQUARE ENIX account:
- Credit/Debit Cards
- Crysta (For more information about Crysta see https://square-enix-games.com/en_US/seaccount/crysta)
- Game Time Cards (FINAL FANTASY XIV only)
If you encounter any errors making a payment on your SQUARE ENIX account, please contact the SQUARE ENIX Support Center as soon as you are able. You can contact the SQUARE ENIX Support Center by selecting the ‘Additional Assistance’ button located at the bottom of this article.
You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.