Frequently Asked Questions

Why am I unable to log in?

When the number of characters logged into a World has reached its limit, a player can only log in when another player has logged out in order to maintain World stability. As a result, it may seem that the queue to log in does not move very quickly. Please be patient once you enter the queue as canceling and re-entering may prolong your wait time, especially during peak hours.

For more information regarding the status of the Worlds and the measures we are taking to alleviate congestion, please refer to the following link.

FAQ Article: 78580
FAQ Category: [Accounts/ID] / FAQ Sub-category: [Login Issues]

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