Important Notices

How to register the code for Shadowbringers expansion
Please view this article for more information on how to register your Shadowbringers expansion code.

How to start playing Shadowbringers
Please view this article for more information on confirming which product you should purchase to play FINAL FANTASY XIV: Shadowbringers.

Incorrectly Registered Service Account/Square Enix account
If you have mistakenly registered FINAL FANTASY XIV, including expansions, or an early access code to the wrong service account or Square Enix account, please view this article.

For additional support please contact our Support Center here.


Problems with Square Enix Accounts
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I cannot log in with my ID or password What is a One-Time Password/SQEX security token? Billing or payment issues Changing your e-mail address and other account details

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