Account/Billing

I've lost access to my account and need to recover it.

I can’t transfer data using my Square Enix Account

I can’t transfer data from my SNS account (Twitter, Google, Facebook)

I can’t transfer over backup data.

Products & Services

When is the release date, price and game genre?

What OS versions and devices are supported?

What is the app size?

Game Contents

I can’t change to an advanced class.

Device/Platform

Can I transfer my data to a different device and continue playing the game?

Billing/Points

Checking and Cancelling Subscriptions on Android

The gems I purchased don’t show up in game.

I'm experiencing some issues with the Star Pass.

App-related

How long can the name be for registration?

Can you use the same name as other players?

Can I restart the game?

Does this game transmit data while running?

Can I make in-app purchases and downloads with a 3G connection?