Important Notices

In light of the PlayStation®4 release of FINAL FANTASY XIV: A Realm Reborn, the Square Enix Support Center will be open for live chat and email ticket support this Saturday (4/19/14) and Sunday (4/20/14) only between the hours of 9:00 AM - 6:00 PM PDT.

A notice to PlayStation®4 users needing their Square Enix Account Password
The ID (or email address) field in the Square Enix Account Management system is case sensitive. It's possible during registration, the virtual keyboard auto-capitalized a word after a period. For example, your email might have been registered as "Yourname@email.Com" or "yourname@email.Com" (with the "Y" or "C" capitalized). Please try entering your email address in these formats if it is not being accepted.

For "This PlayStation Network Card number has already been used" PlayStation®Network error
If you are receiving PlayStation®Network error E-82000130 when attempting to redeem the upgrade promotion code, please review the information found in this KB article.

Incorrectly Registered Service Account
If you have mistakenly registered FINAL FANTASY XIV: A Realm Reborn to the wrong service account, please use this form.

For additional support please contact our Support Center here.


Frequently Asked Questions