Important Notices


The Nintendo Switch™ 2 version is now available for purchase on the Nintendo eShop.
Please see this Lodestone topic for information on available products and how to start the game.

Nintendo Switch™ 2 version
If you made a mistake with linking your Switch 2 User Account and Square Enix account, please check here.
For information on troubleshooting, please check here.

Important Information about Account Access Recovery
If you are having issues accessing your account, please check here.

Improperly Registered Game Codes
If you have accidentally entered a registration code on the incorrect service account or Square Enix ID, please check here.



Search



Problems with Square Enix Accounts
* You are now being redirected to the Square Enix account support site.
I cannot log in with my ID or password What is a One-Time Password/SQEX security token? Billing or payment issues Changing your e-mail address and other account details




Frequently Asked Questions