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For general inquiries, begin by selecting the contact category that best relates to your issue and provide a brief description of your issue

A list of relevant Knowledge Base articles that are related to your issue will be provided. Please review this list to find likely answers to your issue

For technical support: The FINAL FANTASY XIV Forum: Technical Support will provide past examples and allow you to submit your question.

If the supplied articles or the forum do not provide an answer to your inquiry, then you will have an option to seek further assistance.

Please submit your feedback here.

Please Note:
While we value your feedback and review each submission, we do not provide responses to these types of contacts. Thank you for your submission.

Please submit bug report on FINAL FANTASY XIV here.

Please Note:
Before you submit bug report, please refer to playing manual, instructions and FAQ.
While we review each form submitted, individual responses to these forms are not provided.

Reports to the Special Task Force can be used to report illegal activity within FINAL FANTASY XIV (such as the use of third-party software or the selling of game data through RMT).
*The Special Task Force exists for the purpose of dealing with illegal activity in FINAL FANTASY XIV and working to create a healthy gameplay environment.

Caution:
These forms are intended to submit information to the STF team and not an avenue to receive support. While we review each form submitted, individual responses to these forms are not provided. If you require customer support, please use the "Get Support" button provided above

Please select from the list below to open up the mail form.

Report Type:

Witnessed use of third-party software in-game Witnessed RMT related activity in-game Found RMT related web sites or web sites distributing third-party software Comments and suggestions for STF Other