PlayOnline

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Common Issues
I cannot log in with my ID/Password I want to remove my security token Billing or payment issues Changing your e-mail address/account details
Latest News
  • Recovery from Square Enix Account Management System Issue (Oct. 18-19)
  • 2024/10/19 02:40
  • Important Notice about Software Tokens and Software Authenticators (Sep. 17)
  • 2024/09/17 20:00
  • Recovery From Account Management System Technical Difficulties (Aug. 8)
  • 2024/08/08 21:50
  • Account Management System Technical Difficulties (Aug. 7)
  • 2024/08/07 22:30
  • Recovery from Square Enix Account Management System Issue (Jun. 19)
  • 2024/06/19 22:50
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Frequently Asked Questions
  • What to do if you suspect an account has been compromised
  • Q.12668
  • I cannot log into PlayOnline due to wrong PlayOnline ID or PlayOnline password.
  • Q.11533
  • How can I check my outgoing payment for this month? Also, will I receive a detailed invoice?
  • Q.12534
  • How will I receive confirmation of my PlayOnline registration?
  • Q.11646
  • How can I change my payment method?
  • Q.11525
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