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KB Article: 59559
KB Category: [Account/Billing]
KB Sub-category: [ Unlinking]

Is it possible to unlink my PlayOnline account from my Square Enix account?

If you wish to unlink your PlayOnline ID from a Square Enix Account, please click on "Additional Assistance" below to contact the Support Center prior to starting the transfer process. It is possible for your account to be unlinked, which would allow for you to choose a new Square Enix Account to transfer to.

If you have already completed the transfer process and wish to transfer to a different Square Enix Account, we may not be able to assist. If you would like more details, please click on "Additional Assistance" below to contact the Support Center.

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