Bug Report
Details
Please enter the details in the form below.
* required
Square Enix ID
*
If you do not know the required information, please provide your best guess.
Contact Email Address
*
Confirm Email Address
*
Basic Information
Please select one.
Update/Login
Boot Up
The Lodestone
Title Screen
Battle
Cut Scene
Menu & Text Input
Item
Map
Other
Time of Occurrence
*
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* Year/Month/Day/Hour
Time Zone
*
* Please enter your time zone. (e.g. PST or Pacific Standard Time)
Frequency
*
Please select one.
Always
Sometimes
Once(Cannot Reproduce)
Unknown
Home World Name
Character Name
*
* All valid characters
Name of World where issue occurred
The name of the NPC
Your primary skill (class)
The name & progress of your current quest/levequest
Whether you were in a party or solo
Please select one.
Party
Solo
Your character’s sex, race, and tribe
The in-game time of day
Please select one.
morning
midday
night
Map grid location
*i.e. Vertical 10, Horizontal 6
Game Client
*
Please select one
Mac 32bit
Mac 64bit
PlayStation 4
PlayStation 4 Pro
PlayStation 5
Windows - DirectX11 / 64bit
Windows - DirectX9 / 32bit
System Information (Mac/Windows)
Windows - Please provide your PC settings:
Launch FINAL FANTASY XIV > Click the "CONFIG" icon shown in the lower right of the launcher > Click "DISPLAY" for "System Information" > Click "Copy to Clipboard"
Mac - Please provide information of your machine:
- Model number
- OS version
- CPU
- Memory
- GPU
Issue Details
*
Please describe as much as possible in 4000 byte letters. When you are encountering the trouble, please enter the error message, date and time of occurrence, current condition, and Connection Structure.
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