Products & Services

I didn't receive 6,000 Jewels from the Pre-Registration Campaign.

I didn't receive my Fantasia Mickey B from the Pre-Registration Campaign.

I didn't receive a guaranteed Medal from a deal.

Device/Platform

If I deleted the app or changed devices, can I continue from where I left off?

App-related

The app crashes. (Android)

I've lost access to my account.

I purchased Jewels, but they are not showing on my account.

One or more of my Medals/Skills have disappeared.

I'm having a problem with a Medal's Special Attack Bonus.