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KB Article: 12542
KB Category: [Account/Billing]
KB Sub-category: [PlayOnline ID/Password Recovery]

How can I check my PlayOnline IDs and passwords?

The PlayOnline ID which is required for transferring your account can be found in the upper part of the Members List. In order to protect security information, PlayOnline passwords and PlayOnline IDs, passwords cannot be checked on-screen. Please ensure that you store this information carefully.  

Additionally, if you are unable to verify your PlayOnline ID or if you forget any of your passwords, please click on "Additional Assistance" and contact us.





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