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KB Article: 12163
KB Category: [In-Game/Game Contents]
KB Sub-category: [Game Master Interaction]

Can I request a specific GM when I call?

Assigning a specific GM for a call will result in a delay in support. Therefore, the first available GM will come to your assistance.
The details of previous GM calls are shared within the GM team, so any GM can resume support for an ongoing inquiry.

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