Top - FAQ Search - FAQ Detail
Knowledge Base Search

KB Article: 12129
KB Category: [In-Game/Game Contents]
KB Sub-category: [Rules and Policies]

Someone said they were a SQUARE ENIX employee and asked me to do something during the game.

In the chance that Square Enix employees show themselves in Vana'diel, they will have a special icon next to their character name. When being contacted by them through "tell," the GMs will have "[GM]" next to their name in the message. These features will allow players to identify Square Enix employees. There are occasions where a GM will contact a player in the game. If a player happens to to be contacted by a GM, please follow their instruction.

There may be a case where the individual pretends to be a staff member. This behavior is a violation of the PlayOnline rules of conduct. If you encounter this type of behavior, disregard their instructions and report the matter to a GM in game. You can also contact the SQUARE ENIX Support Center by selecting the "Additional Assistance" button located at the bottom of this Knowledge Base article if you are viewing this from the SQUARE ENIX Support Center site.

© 2021 SQUARE ENIX CO., LTD. All Rights Reserved.

We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.

You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.