FINAL FANTASY XI

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Common Issues
I cannot log in with my ID/Password I want to remove my security token Billing or payment issues Changing your e-mail address/account details
Latest News
  • Forum Emergency Maintenance (Oct. 21)
  • 2026/10/22 02:00
  • Official Website Emergency Maintenance (Oct. 21): Completed
  • 2026/10/22 00:30
  • Support Center: Chat Support Hours Closed Days
  • 2026/10/21 22:20
  • Support Center Emergency Maintenance (Oct. 21-22): Follow-up
  • 2026/10/21 22:15
  • Support Center Emergency Maintenance (Oct. 21)
  • 2026/10/21 06:35
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Frequently Asked Questions
  • My account was improperly banned/suspended/restricted.
  • Q.77558
  • I completed the account transfer but can’t log into PlayOnline.
  • Q.59773
  • What does the transfer from PlayOnline ID to a SQUARE ENIX Account entail?
  • Q.59527
  • I would like to unlink a PlayOnline ID from a SQUARE ENIX Account.
  • Q.12835
  • How can I check my PlayOnline IDs and passwords?
  • Q.12542
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