FINAL FANTASY XI

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Common Issues
I cannot log in with my ID/Password I want to remove my security token Billing or payment issues Changing your e-mail address/account details
Latest News
  • Account Management System Emergency Maintenance (Apr. 6): Completed Early
  • 2026/04/06 23:15
  • Account Management System Emergency Maintenance (Apr. 6)
  • 2026/04/06 22:10
  • FINAL FANTASY XI Updated (Apr. 5)
  • 2026/04/05 22:20
  • All Worlds Maintenance (Apr. 5)
  • 2026/04/03 22:00
  • Recovery from Account Management System Issues (Mar. 23)
  • 2026/03/24 01:00
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Frequently Asked Questions
  • My account was improperly banned/suspended/restricted.
  • Q.77558
  • I completed the account transfer but can’t log into PlayOnline.
  • Q.59773
  • What does the transfer from PlayOnline ID to a SQUARE ENIX Account entail?
  • Q.59527
  • I would like to unlink a PlayOnline ID from a SQUARE ENIX Account.
  • Q.12835
  • How can I check my PlayOnline IDs and passwords?
  • Q.12542
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