We have verified a bug wherein performance adjustments and other updates were not being properly applied to the Mac version of FINAL FANTASY XIV.
We apologize for the inconvenience, but in the event that you are prompted with a dialog requesting that you reinstall the application upon launching the client,
we ask that you do so after confirming the following details.

Affected Users
Users who are playing the Mac version of FINAL FANTASY XIV and receive a dialog prompt upon launching the client that requests for FINAL FANTASY XIV to be reinstalled.

Uninstallation and Reinstallation
1. After selecting “FINAL FANTASY XIV” from the Applications directory, move it to Trash and uninstall.
 * Hotbars, macros, and other settings can be found in the “~/Library/Application Support” directory, so please take care not to delete this.
   These settings, along with other data saved on the client-side, will carry over once the game is reinstalled.

2. Download the .dmg file from the following URL.
http://gdl.square-enix.com/ffxiv/inst/FINAL_FANTASY_XIV_ONLINE.dmg

3. Run the downloaded .dmg file and follow the on-screen instructions to install the client.
 * There may be instances wherein the install will not be completed properly when using Mac OS X 10.10.4 and 10.10.5 due to an OS bug.
   Please update to the latest version of Mac OS if this issue occurs.

4. After the installation has completed, run the application. Once installed and updated,
 select “About FINAL FANTASY XIV” from the upper menu and confirm that the version is “v1.0.010863.”

Update Details
Reinstalling the client will address the following:
 ・ An issue wherein performance improvements were not being properly applied.
 ・ An issue related to system updates.
 ・ An issue wherein the top portion of the window would appear off-screen when using Mac OS X 10.11 El Capitan.
 ・ An issue wherein the in-game Support Desk feature could not be used.
 ・ Multiple issues related to Japanese input.
 ・ Adds support for Google Japanese input while in windowed mode.