Recovery from Square Enix Account Management System Issue (May 2-3)

At the following time, we experienced login issue with the Square Enix Account Management System using Firefox.

We are pleased to announce that the login issue has been resolved and we sincerely apologize for any inconvenience caused.

[Date & Time]
May 2, 2024 10:00 a.m. to May 3, 2024 3:00 a.m. (PDT)

[Details]
Customers using Firefox were unable to login to the following services:
・Square Enix Account login
・Square Enix Account registration
・Password resetting feature

[Cause]
Issue with Google reCAPTCHA used for authentication

[Affected Service]
Square Enix Account Management System