View pages of related service:
Latest News
2024/01/06 02:30 from SQUARE ENIX Account

Square Enix Account Management System Issue (Jan. 6)

We are currently experiencing technical difficulties performing the following actions in relation to PlayOnline and FINAL FANTASY XI.

We apologize for any inconvenience and thank you for your patience while the matter is being addressed.

[Date & Time]
From Jan. 6, 2024 00:39(PST)

Unable to perform the following actions in relation to PlayOnline and FINAL FANTASY XI

Square Enix Account Management System:
*Unable to transfer from a PlayOnline ID to a Square Enix Account
*Unable to register, cancel, or restore a service account
*Register a campaign code
*Upgrade from the Free Trial version
*Unable to perform actions related to optional services:
 - Subscribe to monthly services
 - Change payment method
 - Suspension and resumption of subscriptions
 - Change PlayOnline password
 - Change PlayOnline Mail address
 - Change PlayOnline Mail password
 - Character World Transfer Service
 - Purchase expansion packs
 - View campaign code registration history

PlayOnline Viewer:
*Unable to cancel a PlayOnline account if it has not been transferred to a Square Enix Account yet

Network equipment issues

[Affected Services]
-Square Enix Account Management System

We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.

You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.