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2023/01/04 06:15 from SQUARE ENIX Account
Recovery from Square Enix Account Management System Issue (Dec. 30)
The payment processing company experienced technical difficulties with its system at the time below.
As a result, an error may have occurred when the operations below were performed, but the issue has been resolved, and the system can now be used normally.
[Date & Time]
Dec. 30, 2022 8:00 to Dec. 31, 2022 19:00 (PST)
[Details]
An error may have occurred when using a credit card or ELV and performing the following operations:
- Registering or changing method of payment
- Purchasing a security token
[Details]
An error may have occurred when using a credit card, ELV, PayPal, or Boletobancario and performing the following operations:
- Charging Square Enix Crysta
[Affected Services]
- Square Enix Account Management System
As a result, an error may have occurred when the operations below were performed, but the issue has been resolved, and the system can now be used normally.
[Date & Time]
Dec. 30, 2022 8:00 to Dec. 31, 2022 19:00 (PST)
[Details]
An error may have occurred when using a credit card or ELV and performing the following operations:
- Registering or changing method of payment
- Purchasing a security token
[Details]
An error may have occurred when using a credit card, ELV, PayPal, or Boletobancario and performing the following operations:
- Charging Square Enix Crysta
[Affected Services]
- Square Enix Account Management System
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