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2020/06/22 12:00 from SQUARE ENIX Account

COVID-19 Update: Temporary Closure of Customer Support (Jun. 22)

Update on Temporary Support Closures

We are pleased to report that the in-game Game Master (GM) service is available once more.
Our next focus is on restoring live support options via the Support Center.

Available Support:
Support Center Email Correspondence
In-Game Support Desk Correspondence
In-Game Game Master (GM) Contacts (Updated)

Temporarily Unavailable Support:
Support Center Live Chat
Support Center Phone Calls

We appreciate your patience and understanding as we work to increase the avenues of support and we will continue to update you as the situation develops.

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