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2024/01/24 20:20 from FINAL FANTASY PORTAL APP

Regarding the Triple Triad Card Exchange Issue(1/24)(Updated 2/15 19:00)

[Edited Feb. 15, 2024 19:00]
Thank you for using the FINAL FANTASY PORTAL APP.

As stated in a previous announcement, as an apology for this issue we have set the following period where “Triple Triad” cards can be exchanged for 0 points at the “Item Exchange”.

The detailed times are as follows.

■Feb. 15, 2024 7:00 p.m. ~ Feb. 29, 2024 3:59 p.m. (PST)
*Please make sure that the points consumed on the exchange page are showing “0” before proceeding with the exchange.

We sincerely apologize for any inconvenience caused.
Thank you for playing Triple Triad and using the Final Fantasy Portal App.

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[Edited Feb. 5, 2024 19:20]
Thank you for using the FINAL FANTASY PORTAL APP.

We have released a fix today to the issue which caused an error page to display when tapping the “Exchange” button for each item in the Triple Triad section of the Item Exchange.

As an apology for this issue, we have set the following period where “Triple Triad” cards can be exchanged for 0 points at the “Item Exchange”.

■Feb. 15, 2024 7:00 p.m. ~ Feb. 29, 2024 3:59 p.m. (PST)
*Please make sure that the points consumed on the exchange page are showing “0” before proceeding with the exchange.

We humbly apologize for the troubles that were caused.

Thank you for playing Triple Triad and using the Final Fantasy Portal App.

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Thank you for using the FINAL FANTASY PORTAL APP.

It has been confirmed that there is currently an issue which causes an error page to display when tapping the “Exchange” button for each item in the Triple Triad section of the Item Exchange.

The cause of the issue is currently under investigation.
A notice will be posted when an update can be provided.

We sincerely apologize for any inconvenience caused.

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