Frequently Asked Questions

I pre-ordered the FFXIV: Endwalker Collector's Box and did not get a code.

The Collector’s Box only includes the physical Collector’s items. A copy of FFXIV: Endwalker, in-game bonus items, and pre-order bonuses are not included in the physical Collector’s Box.

The physical Collector’s Box can be purchased as a bundle together with the Windows® or Mac Digital Collector's Editions on the SQUARE ENIX Store.

PlayStation®5, PlayStation®4, and Steam players are advised to purchase the Collector's Box on the SQUARE ENIX Store, and visit PlayStation™Store or Steam to purchase the FFXIV: Endwalker Digital Collector's Edition from those platforms.

FAQ Article: 80200
FAQ Category: [Product Specifications] [Accounts/ID] / FAQ Sub-category: [Gameplay Procedures] [Registration Code]

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