Knowledge Base Search
KB Article: 59575
KB Category: [Account/Billing]
KB Sub-category: [Pricing and Payment]
I have set up my reoccurring payments on multiple service accounts (PlayOnline IDs), but what will happen to the accounts if I don't have sufficient Square Enix Crysta?
The outcome will differ depending on the payment date of each service account and the amount of Crysta on your Square Enix account.
If the payment dates are the same for the multiple service accounts, the amount of Crysta will need to cover the charges for all of the service accounts. Otherwise, they will all be suspended. For example, if you have 2 service accounts with the same payment date and each service account is charged $12.95, you will need at least 2590 Crysta (1295 x 2) at the time of the payment date.
Using the same example, if the payment date for the service accounts differ, you will need at least 1295 Crysta before the payment date of each service account.
If the payment dates are the same for the multiple service accounts, the amount of Crysta will need to cover the charges for all of the service accounts. Otherwise, they will all be suspended. For example, if you have 2 service accounts with the same payment date and each service account is charged $12.95, you will need at least 2590 Crysta (1295 x 2) at the time of the payment date.
Using the same example, if the payment date for the service accounts differ, you will need at least 1295 Crysta before the payment date of each service account.
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