Frequently Asked Questions

I have already signed up for a FINAL FANTASY XIV free trial service account and am unable to download the client again.

If you are in need of downloading the free trial client for the platform corresponding to the account registered, please use the following links:

Windows PC:

*You must log into the Steam client and use the 'Install Demo" button

PlayStation®5
TBD

Playstation®4:
*You must be logged into the Playstation™Store with the Sony account that is linked to the SQUARE ENIX account registered and download the game from your Playstation®4's Library.

PlayStation®5:
*You must be logged into the PlayStation™Store with the Sony account that is linked to the SQUARE ENIX account registered and download the game from your PlayStation®5's Library.

Mac:



FAQ Article: 79926
FAQ Category: [Product Specifications] / FAQ Sub-category: [Installation]


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