Frequently Asked Questions

Why are people being kicked from the server?

In situations where a World has reached its maximum capacity and this has led to extended login queues, it may be necessary to log out players who have been idle for 30 minutes or more. This is meant to ease congestion and reduce long login queues.

For more information regarding the status of the Worlds and the measures we are taking to alleviate congestion, please refer to the following link.

FAQ Article: 78578
FAQ Category: [Product Specifications] / FAQ Sub-category: [Products & Services]

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