Frequently Asked Questions

How do I register the code for Shadowbringers expansion?

To register your code for FINAL FANTASY XIV: Shadowbringers and download the expansion, please click the button relevant to your platform and follow the instructions.

    Please be sure to register your full Shadowbringers registration code.
    The full registration code is distinct from the Early Access code, and must be registered separately.
    Please compare the first four digits of your 20-digit code against the table below:

    Registration steps:
  1. Log in to the Mog Station with your Square Enix account.
  2. Select 'Your Account'.
  3. Select the service account you want to register the code on.
  4. Select 'Enter Expansion Registration Code"' and follow the instructions on-screen. (Note that you must have A Realm Reborn registered for the platform you are trying to redeem Shadowbringers on.)
  5. Start the FINAL FANTASY XIV: Online launcher and log in with your Square Enix account.
  6. Shadowbringers will be downloaded automatically.

    A Note for Steam Users
    Steam users can find their 20-digit Shadowbringers registration code by navigating to their Steam game library and selecting “FINAL FANTASY XIV Online.” Once on the FFXIV game page, find the “Links” section on the right-hand side and select “CD key.” Your Shadowbringers code will be listed there. Note that this code can only be redeemed on FFXIV (Steam) service accounts.

    For users who purchased the physical version (Standard/Collector's Edition)
  1. Open the PlayStation®Store on your PlayStation®4.
  2. Select 'Redeem Code'.
  3. Enter your Shadowbringers code and follow the instructions on-screen.
  4. Start FINAL FANTASY XIV: Online.
  5. Log in to the game.
  6. Once Shadowbringers has launched, you will be prompted to choose the service account you wish to register Shadowbringers to.
    For users who purchased the PSN digital download
    No codes are required to be redeemed. Once registration of the full game becomes available, you’ll be prompted to tie your Shadowbringers license to your service account the next time you log into the game.


FAQ Article: 76363
FAQ Category: [Accounts/ID] / FAQ Sub-category: [Registration Code]

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