Frequently Asked Questions

Character Renaming Service FAQ

The Character Renaming Service allows users to change the name of a single character for $10.00 USD. You may access this service through "Games & Additional Services" on the Mog Station (https://www.mogstation.com).

You will not be able to use the Character Renaming Service if any of these conditions apply to your account:

- You do not have an active service account for FINAL FANTASY XIV.
- You do not have game time remaining on the service account.
- The service account to be used has been suspended, including suspensions due to a violation of the service agreement or suspicious account access.
- The account is a Free Trial account.
- Less than 24 hours have passed since last using the Character Renaming Service.
- The character selected for a name change has a pending Home World Transfer Service application.


For additional questions regarding the Character Renaming Service, please refer to the following articles:

How do I use the Character Renaming Service?
http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=71867&ret=main

I used the Character Renaming Service but I can’t change my character’s name.

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=71868&ret=main

I haven’t received a message stating that the Character Renaming Service has been completed.

http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=71869&ret=main



FAQ Article: 71864
FAQ Category: [Service Fee] [Official Website] / FAQ Sub-category: [Options] [Mog Station]


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