Frequently Asked Questions

How do I join and play the FINAL FANTASY XIV Online Free Trial?

How to Get Started

https://freetrial.finalfantasyxiv.com/na/

 ▼ PC/Mac Version
 1) Download and install the free trial software.
 2) Create a FINAL FANTASY XIV free trial account upon launching the software.

 ▼ PlayStation®5 Version
Please note, this will permanently link a Square Enix account to your PlayStation™Network account, so please log into the intended accounts before moving forward.

 1) Visit PlayStation™Store on your PlayStation®5 and navigate to the FINAL FANTASY XIV store page.
 2) On the store page, press the […] button and select “FINAL FANTASY XIV Free Trial” to download the Free Trial client.
 3) Once the download is complete, launch the PlayStation®5 version of FINAL FANTASY XIV from the FINAL FANTASY XIV game screen. You will be able to play the same game content that is available to free trial accounts.

You can also use your computer to queue the download from the PlayStation™Network website.

 · [PS5™] FINAL FANTASY® XIV Online Free Trial

 ▼ PlayStation 4 Version
Please note, this will permanently link a Square Enix account to your PlayStation Network account, so please log into the intended accounts before moving forward.

 1) Using your PlayStation®4 console, open the PlayStation Store.
 2) Go to the game page for FINAL FANTASY XIV Online free trial (e.g. using the search function).
 3) Use the "Try Free Demo" button on the left of the game page.

You can also use your computer to queue the download from the PlayStation™Network website.

 · [PS4™] FINAL FANTASY® XIV Online Free Trial


▼ Xbox Series X|S Version
 1) Navigate to the Microsoft Store, search for FINAL FANTASY XIV and visit the product page.
 2) From the “…” option menu, select and download the FINAL FANTASY XIV Free Trial onto your Xbox Series X|S.
 3) After installation finishes, launch the game and follow the on-screen instructions to begin your adventure.


How to install the free trial with an existing version of the FINAL FANTASY XIV client
 1) Make sure all instances of FINAL FANTASY XIV have been uninstalled, including the free trial.
 2) Go to C: → Users → [Username] → Documents → My Games
 3) Delete or rename the following folder/directory: "FINAL FANTASY XIV - A Realm Reborn" or any folder/directory that contains FINAL FANTASY XIV.
 
Requirements to participate in the free trial
 1) You must log in with a SQUARE ENIX Account.
   · You can create a SQUARE ENIX Account during the client setup process or on the Mog Station at https://www.mogstation.com
   · You can also use a pre-existing SQUARE ENIX Account, as long as that account does not have a license for the retail version or beta of FINAL FANTASY XIV: A Realm Reborn.

 2) Your SQUARE ENIX Account must not have had a previous FINAL FANTASY XIV: A Realm Reborn license.
   · You must not have participated in the free trial before.
   · You must not have participated in the FINAL FANTASY XIV: A Realm Reborn Beta Test.
   · You must not have a full version license of FINAL FANTASY XIV: A Realm Reborn registered to the account.

Restrictions for the FINAL FANTASY XIV: A Realm Reborn Free Trial

Please review the FINAL FANTASY XIV Free Trial Terms for an exhaustive list of restrictions placed on free trial accounts.

ADDITIONAL FAQs

 ▼ Where do I find my registration code for the free trial?
http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70902&ret=main

 ▼ What are the system requirements for playing the free trial on a PC?
http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70903&ret=main

 ▼ Will I be able to transfer my character from the free trial over to the full version?
http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70905&ret=main

 ▼ Are the Home Worlds available on the free trial the same as the full version?
http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70906&ret=main

 ▼ Are there any incentives or bonus items for playing the free trial and then transferring to the full version?
http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70907&ret=main

 ▼ Do I need to uninstall the free trial client when transferring to the full version?
http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70908&ret=main

 ▼ Can I upgrade from the free trial to the PlayStation®4 full version?
http://support.na.square-enix.com/faqarticle.php?id=5382&la=1&kid=70967&ret=main



FAQ Article: 70929
FAQ Category: [Products & Services] [Product Specifications] / FAQ Sub-category: [Product Specifications] [Promotional] [Products & Services]


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