Frequently Asked Questions

Do I need to uninstall the client for the Free Trial when transferring over to the full version?

For Windows, Steam, and PlayStation®4, the free trial client is not the same as the full version client, so it is necessary to uninstall all free trial clients before installing the full version client.

 - Windows Full Version Client:
 - Steam Full Version Client: Please download directly from your Steam Library.
 - PlayStation®4 Full Version Client: Please download the full version client from the PlayStation Store.

The PlayStation®5 and Mac free trial clients are the only clients that are the same as the full version. Once upgraded, simply log in to the same Square Enix account you were using the play the free trial.

For more details and the required steps for upgrading from the Free Trial to the full version, please visit

For other free trial-related questions and concerns, check our Free Trial FAQ at

FAQ Article: 70908
FAQ Category: [Product Specifications] / FAQ Sub-category: [Update / Patch]

Return to TOP

About us Jobs Support Global Site
Terms of Use Privacy Notice Unsolicited Content Policy Corporate Statements
Material Usage Policy Press Cookie Policy Licensing RSS

We use cookies on our websites. You are free to manage this via your browser setting at any time. To learn more about how we use the cookies, please see our cookies policy.

You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.