Frequently Asked Questions

Will I be able to transfer my characters from the Free Trial over to the full version?

Yes, your free trial characters can be transferred after upgrading to the full version of the game by following the steps below:
* The steps for upgrading to the full version are different depending on if you are upgrading for the Windows, Mac, or the PlayStation®4 version.
How to Upgrade for the Windows or Mac Version
1. Obtain a registration code for either a physical or digital version of FINAL FANTASY XIV for Windows or Mac.
2. Log in to the Mog Station using the SQUARE ENIX Account used during the free trial.
3. Click the "Transfer to Full Game" button shown on your free trial service account.
4. Follow the instructions to upgrade to the full version.
How to Upgrade for the PlayStation®4 Version
1. Either purchase the digital download from the PSN Store, or obtain a registration code from the physical PlayStation®4 version of the game.
(if you purchased a physical copy, you will need to register the registration code through the PlayStation™Network).
2. Start the game client and log in using the SQUARE ENIX Account used during your free trial, then register the game to your service account.

FAQ Article: 70905
FAQ Category: [Product Specifications] [Accounts/ID] / FAQ Sub-category: [Products & Services] [Registration Code] [Installation] [Update / Patch] [New Registration] [Registration Code]

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