Frequently Asked Questions

What are the details of the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion?

What countries is the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion taking place in?

If you have an active Twitch Prime membership and you live in one of the following countries, you will be eligible to receive a free registration code for the FINAL FANTASY XIV Online Starter Edition.

 

Aland Islands EgyptMartinique *Tunisia
AlbaniaEl SalvadorMauritaniaTurkey
AlgeriaEquatorial GuineaMauritiusTurkmenistan
American SamoaEritreaMayotteTurks and Caicos Islands *
AndorraEstoniaMexicoUkraine
AngolaEthiopiaMonacoUnited Arab Emirates
Anguilla *Falkland Islands *MontserratUnited Kingdom
Antigua and BarbudaFinlandMoroccoUnited States
ArgentinaFranceMozambiqueU.S. Minor Outlying Islands 
Aruba *French GuianaNamibiaUnited States Virgin Islands
AustraliaFrench PolynesiaNepalUruguay
AustriaFrench Southern TerritoriesNetherlandsVatican
BahamasGabonNew CaledoniaVenezuela
BahrainGeorgiaNicaraguaYemen
BangladeshGermanyNorwayZambia
BarbadosGibraltarOman
BelarusGreecePakistan
BelgiumGreenlandPanama
BelizeGuadeloupe Martinique *Paraguay
Bermuda *GuamPeru
BhutanGuatemalaPoland
BoliviaGuernsey Portugal
Bosnia and HerzegovinaGuyanaPuerto Rico
BotswanaHaitiQatar
Bouvet Island HondurasReunion
BrazilHungaryRomania
British Indian Ocean TerritoryIcelandRussia
British Virgin Islands *IrelandSaint Barthélemy *
BulgariaIsle of ManSaint kitts and Nevis *
BurundiIsraelSaint Lucia *
CameroonItalySaint Martin *
CanadaJamaicaSt. Vincent & the Grenadines *
Cayman Islands *JapanSan Marino
Central African RepublicJerseySaudi Arabia
ChadJordanSerbia
ChileKazakhstanSeychelles
ColombiaKenyaSingapore
ComorosKuwaitSlovakia
CongoKyrgyzSlovenia
Costa RicaLatviaSouth Africa
CroatiaLesothoSpain
CyprusLiechtensteinSt. Helena ex dep.
Czech RepublicLithuaniaSuriname
Democratic Republic of CongoLuxembourgSwaziland
DenmarkMacedoniaSweden
DjiboutiMadagascarSwitzerland
DominicaMalawiTajikistan
Dominican RepublicMaldivesTanzania
EcuadorMalta & GozoTrinidad

*Users in certain countries may receive a registration code that does not match their supported region. If you live in one of these countries and need a replacement code, please contact the Square Enix Support Center.

   

When can I participate in the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion?

The promotion will begin on Feb. 4, 2019 and run until May 3, 2019.       


   

How do I get a registration code through the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion?

Please follow the steps below to obtain your registration code.

1) Make sure that you have an active Twitch Prime membership. If you need help subscribing to Twitch Prime or linking your Amazon Prime account to Twitch Prime, please refer to this page.

2) Make sure you are logged in to your Twitch Prime account and go to https://www.twitch.tv/prime.You should see a list of content you have access to, which will include the FINAL FANTASY XIV Online Starter Edition. (You can also see this list of content by clicking on the Twitch Prime crown icon at the top of your screen anywhere on https://www.twitch.tv)

3) Click the “Get Code” button beneath the FINAL FANTASY XIV Online Starter Edition banner.

4) A registration code will be displayed, along with links and instructions on how to register the game.   


   

Can I exchange the Windows code I received from the Twitch Prime FINAL FANTASY XIV Online Starter Edition promotion for a different platform?

Only registration codes for the Windows version of the FINAL FANTASY XIV Online Starter Edition will be provided for this promotion, and they cannot be exchanged for other platforms or versions.



FAQ Article: 61764
FAQ Category: [Product Specifications] / FAQ Sub-category: [Products & Services]


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