Frequently Asked Questions

Is it possible to restore a deleted character?

Users cannot restore deleted characters themselves.
If you would like to request a character restoration, please fill out a character recovery request, and we will determine if recovery is possible.

Any retainers hired by deleted characters were also deleted automatically.
If data for the deleted character/retainer cannot be found, we will not be able to restore them.

* Please note that we are unable to restore characters that were deleted in version 1.0 of FINAL FANTASY XIV.

If you would like to request a Character Recovery, please access the request form through the URL below and submit the required information.

Character Recovery Request Form
(This form can only be accessed through a computer browser. If you are on a smartphone, please use a computer.)

FAQ Article: 68226
FAQ Category: [In-game] / FAQ Sub-category: [Character Deletion]

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