Frequently Asked Questions

What is a Service Account?

A Service Account, together with an active game time subscription, refers to the license to play FINAL FANTASY XIV. The base game and expansions can be added to a Service Account by redeeming registration codes (Windows, Mac, Steam) or purchasing a product (PlayStation®5, PlayStation®4, Xbox Series X|S, and Nintendo Switch™ 2 versions).

Up to 8 FINAL FANTASY XIV service accounts can be subscribed to a single Square Enix Account.

*If you are playing on the PlayStation®5 or PlayStation®4 version, please take note that you cannot log in to multiple consoles using a single PlayStation™Network account, hence you will not be able to log in to multiple service accounts registered under a single Square Enix Account simultaneously.

*If you are playing the Xbox Series X|S version, please take note that you cannot launch the game simultaneously on multiple consoles using a single Xbox account, hence you will not be able to log in to multiple service accounts registered under a single Square Enix Account simultaneously.

*For the Nintendo Switch™ 2 version, please take note that you cannot launch the game simultaneously on multiple consoles using a single Nintendo Switch™ 2 user profile, hence you will not be able to log in to multiple service accounts registered under a single Square Enix Account simultaneously.



FAQ Article: 67452
FAQ Category: [Product Specifications] / FAQ Sub-category: [Gameplay Procedures]


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