The service account in question has been temporarily or permanently suspended at the discretion of SQUARE ENIX. Listed below are the main reasons why a service account would be suspended.

- An action taken by the account is in violation of the FINAL FANTASY XI User Agreement

- Account found to be committing Prohibited Activities within FINAL FANTASY XI

- Actions taken by the account are in violation of the FINAL FANTASY XIV User Agreement

- Account found to be committing Prohibited Activities within FINAL FANTASY XIV

- To prevent damage from unauthorized access

If you have any questions regarding the suspension, or if you do not agree with the action taken against the account, additional assistance can be requested by selecting "Additional Assistance" located at the bottom of this Knowledge Base article. Enter the contact details and select "Next." Select "Next" again on the Support Information page to request assistance.