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Customer Service

For general inquiries, begin by selecting the contact category that best relates to your issue and provide a brief description of your issue

A list of relevant Knowledge Base articles that are related to your issue will be provided. Please review this list to find likely answers to your issue

If the supplied articles do not provide an answer to your inquiry, then you will have an option to seek further assistance

Suggestions & Feedback

To submit requests and feedback, click the below button.

Please Note:
Please be aware that we will not reply directly to requests or feedback.

Bug Report

To report bugs and errors, click the below button.
We will investigate these issues and take action, if necessary.

Please Note:
Please check the Help and FAQ sections before submitting reports.
Please be aware that we will not reply directly to bug reports.

For any inquiries regarding coins, please follow this link.
Please have your "Query Code" handy.
(This is displayed through "Records" > "Team" > "Contact")
Enter "Fees/Points" in category 1 and "Fees" in category 2.