Thank you for enjoying DRAGON QUEST MONSTERS: The Dark Prince.
It has come to our attention that some users were able to purchase DRAGON QUEST MONSTERS: The Dark Prince for Android (henceforth referred to as “the app”), which released on Sep. 12, 2024, despite their devices not meeting the system requirements.
We will therefore be offering refunds to users who purchased the app using a device that does not meet the system requirements. Users who wish to receive a refund should visit the support page below. We may ask users to provide proof of their purchase from GooglePlay.
Refund Eligibility
Users that purchased the app from GooglePlay on or before Sep. 17, 2024 using a device with less than 4GB of system memory (RAM) are eligible for a refund.
Support Page
https://sqex.to/rjCjU
*Attention*
After the refund is complete, the app will be restored to the same state it was before purchase and will no longer be usable.
We apologize for the inconvenience this issue has caused, but we hope you will continue to support DRAGON QUEST MONSTERS: The Dark Prince.