Romancing SaGa Re;UniverSe
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Server Maintenance
2020/08/23 03:20 from Romancing SaGa Re;UniverSe

Version 1.11.9 Update and Maintenance Announcement

Tuesday 08/25/2020 12:00 UTC Follow-up Announcement

Thank you for supporting Romancing SaGa Re;univerSe.

The update for version 1.11.9 was completed on Tuesday 08/25/2020 12:00 UTC.

Currently, there is an issue where it is impossible to log into the game after the version update to v1.11.9 on iOS when the system language is in French or other certain languages.

This issue will be fixed shortly, and we suggest players who have yet to update the game avoid updating to the latest version (v1.11.9).
Even without updating to the latest version, players can still log in and enjoy the game.

・If you have finished the version update and is facing the issue mentioned above with your iOS version above 13, you can solve this issue temporarily according to the following steps:
1. Go to Settings > General > Language & Region
2. Tap [Add Language]
3. Add any language
4. Choose to keep original language
5. Go back to Settings
6. Scroll down and find SaGa RS
7. Tap [Language]
8. Choose English, Traditional Chinese or Korean
9. Log in the game again
*This change won't affect your phone's system language nor the in-game language.

As compensation for the extended maintenance, we will be giving out the following items:
- 300 jewels
*The compensation will be sent directly to your Present Box.
Compensation Claim Period
Tuesday 08/25/2020 12:00 UTC - Wednesday 09/09/2020 00:59 UTC

Any further information will be announced later. We thank you for your understanding
We hope you continue to support Romancing SaGa Re;univerSe.

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Tuesday 08/25/2020 09:30 UTC Follow-up Announcement

Regarding the 1.11.9 version update, there is an issue where it is impossible to log into the game after the version update on iOS when the system language is in French or other certain languages. The server maintenance will thus be extended to ensure game quality. We thank you for your patience during this time.
Any further information will be added to this announcement.
We are truly sorry for any inconvenience this has caused.

We hope you continue to support Romancing SaGa Re;univerSe.

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Dear Players,

Thank for you supporting Romancing SaGa Re;univerSe.

To prepare for the update to version 1.11.9, the servers will be closed for maintenance during the period listed below. You will be unable to enter the game during the maintenance. We thank you for your patience and understanding.

Scheduled Maintenance Period
Tuesday 08/25/2020 06:00 UTC - Tuesday 08/25/2020 08:00 UTC

Overview
Additional content:
・Spiral Corridor extended to Floor 40
・Expedition area ""The Jungle""
・Present Box instructions during tutorial to improve experience for new users

Fixed issues:
・Translation of a character/Style name in Korean version
・Translation of certain Awakening Material descriptions in French version
・Translation of certain formation descriptions in English and French version
・Translation of a Style name on Spiral Corridor Ticket Summon banner in Korean version
・Certain overlapping animations in Free Jewel Roulette
・Inconsistent translation of certain item names in the shop
・Inconsistent translation of certain status names
・Certain Styles sometimes slowing down game during battles
・Difficulty text in Expedition area ""The Jungle"" exceeding display limit
・Text when summoning SS [Salamander Pride] Awe
・Translation of stealth stance in ability description in French version
・Other minor fixes and translation improvements

With regards to the aforementioned issues, we will be sending the following items to all players as compensation:
- 10 White Stones
- 10 Stamina Potions (Small)
- 10 [S] Armor Enhancement Materials
- 10 [S] Gear Enhancement Materials
- 10 [S] Weapon Enhancement Materials
- 40,000 aurum
- 100 jewels

*The compensation will be sent directly to your Present Box.

Compensation Claim Period
Tuesday 08/25/2020 09:00 UTC - Wednesday 09/09/2020 00:59 UTC

NOTE:
・If you continue to play the game after maintenance has started, you may be unable to save your progress.
・The maintenance period is subject to change.
・When the maintenance is over, there may be a greater number of players logging into the game at one time, which may cause connection issues. If you are experiencing connection issues, try logging in at a later time.
・For downloading the game update files, we suggest connecting to Wi-Fi to ensure connection quality and download speed.

We hope you continue to support Romancing SaGa Re;univerSe.

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