Regarding the game crashes

Dear players,

2020-07-10 14:30:00 UTC Follow-up Announcement

We have confirmed that the crash issue has been resolved and players should be able to access the game.
However, some devices may need more time to resolve the issue. If you are still unable to access the game, please wait for some time and try again.
The following compensation will be given to all players:
- 100 jewels

*The compensation will be sent directly to your Present Box.

Compensation claim period
Friday 2020-07-10 14:30:00 UTC - Saturday 2020-07-024 15:59:00 UTC

Thank you for your patience and understanding.

We hope you continue to support Romancing SaGa Re;univerSe.

-----------------------------------------------------------------------------------------------------
Dear players,

We have confirmed that multiple applications including
"Romancing SaGa Re;univerSe" have been crashing on iOS devices since 2020-07-10 10:30:00 UTC.

We will continue to update the announcement as we get more information.
We would like to express our sincerest apologies for any inconvenience caused by this issue.

We hope you continue to support Romancing SaGa Re;univerSe.