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2022/05/03 03:20 from FINAL FANTASY IX [iOS/Google Play/Windows]
Important Notice Regarding the Amazon Version of FINAL FANTASY IX (May 3)
There was an issue with the sales campaign for the Amazon version of FINAL FANTASY IX where the price was not discounted on Thursday, April 28, 2022 as originally announced.
Standard price: $20.99 → Discounted price: $10.99
The issue was resolved on Tuesday, May 3 and the app is now correctly showing the discounted price.
We deeply apologize for the inconvenience caused to customers who purchased the app while the issue was ongoing.
We wish to assist customers who were impacted by this issue in the following manner.
【Details】(For customers who purchased the app between the time period below)
If you purchased the Amazon version of FINAL FANTASY IX between Thursday, April 28 and Tuesday, May 3, we will provide a refund for the purchase price.
If you wish to receive a refund for your purchase, please kindly submit your inquiry through the SQUARE ENIX Support Center.
※Please note that you will be required to provide proof of purchase on Amazon.
As a result of this issue, we will be extending the sales period of the Amazon version of FINAL FANTASY IX from the original end date of Sunday, May 8, 2022 to Sunday, May 15, 2022.
Once again, we deeply apologize for the inconvenience caused by this issue.
Standard price: $20.99 → Discounted price: $10.99
The issue was resolved on Tuesday, May 3 and the app is now correctly showing the discounted price.
We deeply apologize for the inconvenience caused to customers who purchased the app while the issue was ongoing.
We wish to assist customers who were impacted by this issue in the following manner.
【Details】(For customers who purchased the app between the time period below)
If you purchased the Amazon version of FINAL FANTASY IX between Thursday, April 28 and Tuesday, May 3, we will provide a refund for the purchase price.
If you wish to receive a refund for your purchase, please kindly submit your inquiry through the SQUARE ENIX Support Center.
※Please note that you will be required to provide proof of purchase on Amazon.
As a result of this issue, we will be extending the sales period of the Amazon version of FINAL FANTASY IX from the original end date of Sunday, May 8, 2022 to Sunday, May 15, 2022.
Once again, we deeply apologize for the inconvenience caused by this issue.
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