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KB Article: 79708
KB Category: [Device/Platform]
KB Sub-category: [ Changing Devices]
[Smartphone] When changing to a new iPhone device, after synching with my account, I am unable to load the data.
[iOS]
The app will not have the full version license when it is reinstalled. Please sign into the AppleID you used to purchase the app and then go to "Add-On Content" from the title screen and select "Restore Purchase."
[Android]
The Android version is not impacted by this as data is autmotically restored.
The app will not have the full version license when it is reinstalled. Please sign into the AppleID you used to purchase the app and then go to "Add-On Content" from the title screen and select "Restore Purchase."
[Android]
The Android version is not impacted by this as data is autmotically restored.
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