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KB Article: 79499
KB Category: [App-related]
KB Sub-category: [App General]

I'm unable to download the app.

"If the app fails to download, please try the following:
◆If the connection is unstable the download may stop before finishing, so please confirm your connection status.

◆Please try turning off your device, wait a few moments, then turn the device back on.  

◆Please confirm you have enough storage space on your device.
The download may not start as intended if there is not enough space. Please delete unused apps, images, and audio files.   
*Upon downloading the app, more storage may be required than initially stated.

◆Please confirm that you have enough internet data to download."

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