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KB Article: 79421
KB Category: [Products & Services]
KB Sub-category: [Order] [Purchase / Pre-order Bonus]

I pre-ordered the 1st Class, Deluxe or Standard Edition from the SQUARE ENIX store, when will it arrive?

You will receive an email from the Square Enix Store when your order ships. Due to the COVID-19 situation, we are experiencing supply chain irregularities, which means that we cannot guarantee delivery dates.

If you used your SQUARE ENIX Membership account when ordering your copy of the game, please visit the Square Enix Store, log in to your account and click on the Order tab to find the latest information on your order. If you purchased as a guest, you will receive an email once your order is shipped.

We are doing our absolute best to ensure your copy arrives on April 10. Please be on the lookout!

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