KB Article: 78693
KB Category: [App-related]
KB Sub-category: [Lost Item(s)]
Please make sure that you are not using any sorting filters, which may not show certain gear in your inventory. You can view filters by pressing the green button near the top-right of the screen.
If you still cannot find your gear, please click here to submit a support form to the Square Enix Support Center.
You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.