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KB Article: 78342
KB Category: [Technical Support]
KB Sub-category: [Crash / Freeze] [Game Data] [ Crash / Freeze]

My PC version has crashed or is missing key files.

If your PC version is crashing, does not start up, or a black screen, we would like for you to validate the installation. This is to confirm that all files have been installed properly.

Within your Steam "Library" folder, right click the game you are having trouble with, and choose 'Properties' > 'Local Files' > 'Verify integrity of game cache'. This will verify that the game is installed properly.

If the error still persists, please feel free to contact us back and our team will be more than happy to investigate further into your concern.

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