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KB Article: 74540
KB Category: [App-related]
KB Sub-category: [ App Errors]
[Windows] The game crashes during gameplay.
Please consult the possible solutions below:
1) Switch to Window mode/Fullscreen mode
2) Reduce the screen resolution
3) Update the graphics driver software
4)Remove game program from the list of programs being monitored by you security software/OS firewall
5) Remove any peripheral devices and play the game without any interference from other devices
6) Prevent startup applications from launching and install
7) Reinstall FINAL FANTASY IX
If the computer itself crashes, switches off, or displays a blue screen then the issue may be with your hardware. Please contact the manufacturer of your hardware for further support.
Please note that we are not liable for any issues that occur as a result of alterations made to your device.
Please make sure to revert the setting afterwards.
1) Switch to Window mode/Fullscreen mode
2) Reduce the screen resolution
3) Update the graphics driver software
4)Remove game program from the list of programs being monitored by you security software/OS firewall
5) Remove any peripheral devices and play the game without any interference from other devices
6) Prevent startup applications from launching and install
7) Reinstall FINAL FANTASY IX
If the computer itself crashes, switches off, or displays a blue screen then the issue may be with your hardware. Please contact the manufacturer of your hardware for further support.
Please note that we are not liable for any issues that occur as a result of alterations made to your device.
Please make sure to revert the setting afterwards.
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