KB Article: 69812
KB Category: [App-related]
KB Sub-category: [App General]
An account that has been found guilty of violating the Square Enix User Agreement will be immediately terminated without any prior notice. In addition, we cannot explain the details of a ban including its reason, as this would involve divulging information on investigation methods.
Please review the Square Enix User Agreement for more details.
Square Enix User Agreement
If you believe you were banned by mistake, please submit an inquiry with your player name and query code.
You probably won’t be surprised to hear that we’ve updated our Privacy Notice. Please do take the time to read our new, more informative, easier to read and easier to understand, Privacy Notice.