KB Article: 69812
KB Category: [App-related]
KB Sub-category: [App General]
An account that has been found guilty of violating the Square Enix User Agreement will be immediately terminated without any prior notice. In addition, we cannot explain the details of a ban including its reason, as this would involve divulging information on investigation methods.
Please review the Square Enix User Agreement for more details.
Square Enix User Agreement
http://support.na.square-enix.com/rule.php?id=5361&la=1&tag=licence
If you believe you were banned by mistake, please submit an inquiry with your player name and query code.
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