KB Article: 69794
KB Category: [App-related]
KB Sub-category: [ App Errors]
I get an error message while downloading / playing / launching DEADMAN'S CROSS
Please consult the possible solutions below if you experience an error in any of those situations:
- An unstable connection can interrupt the download. Please ensure you have a steady Wi-Fi connection.
- Try turning your device off, waiting for a few minutes and turning it back on again.
- Quit any other apps running in the background.
- Having too much data already stored on your device will increase the likelihood of an error occurring. Try deleting unnecessary files.
*If you are still experiencing difficulties, please submit a contact form from our support page with the following information:
(1) Character name and query code
(2) Screen or area where the error occurs
(3) Error message displayed
(4) Steps taken before error occurred
(5) Details on the device you are using (e.g. model)