An account that has been found guilty of violating the Square Enix User Agreement will be immediately terminated without any prior notice. In addition, we cannot explain the details of a ban including its reason, as this would involve divulging information on investigation methods.

Please review the Square Enix User Agreement for more details.
* The agreement can be found under "HELP."

If you believe you were banned by mistake, please submit an inquiry with your team name and query code.